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Skills

Deep experience

Establised

  • Applied behavioural science

  • Human-centred design, user experience design

  • Content strategy

  • Quantitative analysis and design such as multivariate studies, diaries, A/B tests and pilots, brand tracking and concept studies

  • Qualitatative data synthesis and fieldwork including contextual inquiry, indepth interviews and focus groups, projective techniques and usability testing

  • Project costing, cashflow forecasting and budgets

  • Presenting, story-telling and new project pitches

  • Human resource management

  • Team and business unit management

  • Wireframing

  • Information architecture

  • Service blueprinting
  • Agile and Scrum work practices and philosophy

  • Big data analysis

  • Journey mapping, Personas, Empathy mapping

  • Neurometric and eyetracking research

  • Mural, Miro, Slack, Trello and similar digital workspaces

Emerging

  • Interface design

  • Sketch, InDesign

Professional training and certifications

  • Ultimate guide to usability and UX | 12 hours | David Travis, 2020

  • User Experience Design Fundamentals | 10 hours | Joe Natoli, 2020

  • Agile MBA | 18 hours | Larry Apke, Job Hackers, 2020

  • Communication in Sciences, | Summer Semester | Massey University, 2020

  • Introduction to Human Centred Design | Ideo Acumen Academy | 2019

  • Data driven decision making, PWC | Coursera, 2017

  • Sales Foundation: Jeff Bloomfield | 2017

  • Yoga teacher training 200 hours | Yoga Alliance | 2016

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